We’re Hiring! Hire Specialist Opportunity

Rebecca Best
October 14, 2023

We provide plant, tool and equipment hire to a diverse customer base, alongside our core business of waste management. We are looking for an industry experienced Hire Controller to join our vibrant hire desk operation and support our growing business.

This role requires someone who will build effective relationships with our customers to satisfy their order requirements. In this key role you will be an important interface with our customers and be able to deliver fantastic customer service in an ever-changing environment. You’ll have a great work ethic, be able to think on your feet and work with a minimum of supervision….and have a big sense of humour!

Whilst systems training will be given, an understanding of the hire industry is essential.

Key Responsibilities:

  • Handling all orders and enquiries from customers via phone and email in a professional manner.
  • Accurate data input of orders and collections.
  • Communicating effectively with suppliers.
  • Negotiating costs with suppliers

Candidate Requirements:

  • Team player
  • Friendly, professional telephone manner.
  • Strong organisational skills
  • I.T literate and used to working with Microsoft Office applications and CRM systems
  • Strong attention to detail
  • Strong communication skills, both verbally & written
  • Great listening skills
  • Adaptability
  • Commitment to learning and development
  • Previous experience working within the hire industry.

In return we offer:

  • Highly competitive salary.
  • 20 days holiday plus usual statutory holidays.
  • Pension
  • Potential to join profit share scheme
  • All IT equipment to allow you to work from home

Job specifics

  • Monday to Friday working week – 8am-5pm
  • Work from home
  • Full-time, Permanent
  • Must have at least 2 years Hire Controller experience in plant / tools industry

To apply, email a copy of your CV and a covering letter to: jo.todd@sitesolutions-ltd.co.uk

See how we can help you

Further reading…

Case Study: Contaminated Soil 

Case Study: Contaminated Soil 

The Challenge: Site Solutions were asked by one of our customers to support them with waste management following a fuel tank spill onsite in Droitwich. The tank had been tampered with and a large amount of fuel stolen with damaging consequences to soil and woodland...

Read more