Case Study: Troubleshooting – Equipment Hire

Rebecca Best
February 12, 2024

The Challenge

Site Solutions operate a busy and reactive hire desk, providing solutions tailored to specific requirements for both new and existing customers, for one off or ongoing projects.

We understand the common challenges faced by our customers;

  • Availability: ensuring equipment is ready and available when needed
  • Coordinating delivery: arranging delivery and pickup of equipment to and from different locations can be complex and time consuming
  • Cost management: juggling budgets to source the best prices can be a time consuming effort
  • Long term planning: for ongoing projects, anticipating equipment needs such as a consistent supply of fuel
  • Advice and expertise: providing guidance when customers are unsure of exactly what is needed for the job and need to rely on supplier expertise

The Solution

Our dedicated team are on hand to save customers time and hassle by sourcing the various hire equipment elements they need. Not only that but we pride ourselves on our level of knowledge in the industry, offering troubleshooting and tailored solutions for each job. Whether it’s recommending alternatives or providing direction, our goal is efficiency.

A recent job required an SLA 25, otherwise known as a Materials Lift and a pipe cradle which was unavailable at the time.  We suggested an extension fork as an alternative, serving the same purpose and creating more space on the lift.

With an extensive network of accredited hire and equipment contractors, we have access to all types of power tools, powered access platforms, site setup and site welfare. In cases where equipment is unavailable, the team will use their expertise to find a suitable alternative.

We manage end-to-end the process of hiring equipment, taking care of delivery straight to site and collection once completed. On the occasions when things do go wrong, the Site Solutions team will sort the issues out and get things back on track. For ongoing projects with equipment requiring fuel, we ensure a fuel management plan is in place with the supplier before delivery, and then oversee it throughout the hire process.  

As a ’one stop shop’ solution hub, Site Solutions also specialise in waste management, bulk waste and contaminated soil solutions. One call to us and our customers can have a skip, portable toilet facilities, fencing and a powered access platform organised and delivered straight to site.

See how we can help you

Further reading…

Volca – no!

Volca – no!

Volcanoes - the ultimate waste disposal solution? Not so fast. Ever wondered why we can’t just chuck our rubbish into the fiery depths of a volcano and bid farewell to the world’s waste problems? Believe it or not, this is a popular search on the likes of Google...

Read more